On Thursday 11 January and Friday 12 January 2018, we had our first Lexcel re-assessment since we attained the quality mark, three years ago. We are delighted to announce that we passed the Lexcel quality mark and have been re-accredited.
What is Lexcel?
Designed especially for providers of legal services, Lexcel sets out rules and guidelines to help raise standards and promote a quality management approach.
Further details of what it means to be a Lexcel accredited firm, can be found here.
Firms are required to demonstrate, by way of an independent assessment, that they meet the required standards in seven different areas. Those areas are as follows:
- Structure and strategy
- Financial management
- Information management
- People management
- Risk management
- Client care
- File and case management
The process
The assessment took place at both our Farnham and London offices. It involved comprehensive file reviews, staff interviews and a thorough examination of our practices and procedures.
What it means for our clients
We are one of only 17% of legal providers who are Lexcel accredited. This sets us apart from other legal providers as we are able to demonstrate not only our commitment to client care but our commitment to best practice in all areas. Our clients can be sure that they are receiving the highest quality of care and advice.
Our Managing Partner, Amanda Glover comments on our re-accreditation:
“We spend considerable time in identifying, reviewing and updating our policies and procedures to ensure that we meet the standards expected by the Law Society’s recognised accreditation. It is important to us that clients get more than just legal advice and that we set ourselves apart from other legal providers. We are thrilled to have been re-accredited and that all of our staff are able to demonstrate the standards required”.
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